ETHICA HEALTH & RETIREMENT COMMUNITIES DEPLOYS VOICE-ASSISTED CARE TO DELIVER RESIDENT-CENTERED CARE
Voice-assisted care will direct more time to resident care, deliver higher levels of documentation accuracy for annual surveys and increase staff satisfaction
PITTSBURGH, OCTOBER 6, 2008 - Vocollect Healthcare Systems, Inc. announces that Ethica Health & Retirement Communities, located in Gray, Georgia, will deploy AccuNurse® voice-assisted care as part of its strategic initiative to deliver the utmost in resident-centered care. As part of its implementation, client nursing centers will be empowered with voice to care for residents.
Ethica Health & Retirement Communities expects the investment in voice-assisted care to take quality of care to new levels of performance by enabling more proactive care, increasing productivity of its direct care team and providing more time for direct resident care.
According to Lisa Burk, vice president of clinical services for Ethica Health & Retirement Communities, the decision to implement AccuNurse voice-assisted care begins with improving productivity. “Before learning about voice-assisted care, we were challenged with not having the appropriate systems needed to allow our staff to focus the majority of their time on direct resident care. Coupled with this challenge, we’re currently using paper-driven processes for documentation and realize the unproductive consequences of this approach. That’s why we decided to invest in AccuNurse. We expect to see significant advantages throughout our core operations.”
Specifically, Ethica Health & Retirement Communities is implementing AccuNurse so it can achieve the following benefits across its organization:
- Deliver the highest level of resident-centric care possible due to the immediate access to ADLs and plan of care information
- Enable each CNA to spend at least 30 additional minutes per shift, per day on direct resident care
- Have documentation that is complete, current, accurate and comprehensive for each resident
- Show their commitment - and further their mission - to being the best senior living provider through the adoption of the most innovative technology that allows for enhanced delivery of quality care
AccuNurse voice-assisted care enables the following processes: real-time access to information and other staff; the elimination of paper-based printouts for managing care needs and documentation; the ability for caregivers to make decisions more accurately and quickly; and, the ability for the care team to multi-task while documenting care, thereby improving productivity and directing more time back to residents.
According to James Quasey, president of Vocollect Healthcare Systems, “For Ethica Health & Retirement Communities, the implementation of AccuNurse at the foundation of its direct care initiatives marks the beginning of its ability to devote more time and proactive care to residents. The organization will benefit from increased productivity across interdisciplinary care teams, enhanced communication among direct caregivers and real-time documentation that will not only enable teams to become more efficient in the delivery of resident care - but also better prepare for annual surveys.”
About Vocollect Healthcare Systems
AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc. makes it easy for healthcare professionals to retrieve care needs on-demand, chart activities as they are completed, and Silent Page each other for help. Organizations using AccuNurse benefit from lower operating costs, maximized reimbursements, and improved quality of care. Vocollect Healthcare Systems is a subsidiary of Vocollect, Inc., the global leader in voice technology and delivering performance improvements in productivity, accuracy, cost reduction and worker satisfaction for mobile employees on six continents.