MARY CAMPBELL CENTER DEPLOYS VOICE-ASSISTED CARE FOR EVERY DISCIPLINE THROUGHOUT ITS FACILITY
Voice-assisted care takes quality of care, communication and productivity to new levels, while reducing overtime and shift overlap
PITTSBURGH, AUGUST 11, 2008 - Vocollect Healthcare Systems, Inc. announces that The Mary Campbell Center, located in Wilmington, Delaware, has deployed AccuNurse® voice-assisted care throughout its community, which serves people of all ages with disabilities. For The Mary Campbell Center, its investment in voice-assisted care has enabled its organization to take quality of care to new levels by enabling more proactive care and providing more time for direct resident care.
By giving caregivers the capability to access resident care needs on-demand, complete paperwork simply by talking, enhance care-team collaboration with Silent PagingTM capability and respond faster to resident needs with nurse call integration, The Mary Campbell Center is achieving numerous performance gains throughout its facility, including enabling higher levels of staff efficiency while increasing quality, eliminating paperwork, and achieving compliance. Specifically, the Center has reallocated 15 minutes in end-of-shift reporting per caregiver back to resident care, reduced the time nurses spend compiling reports, improved coordination for resident schedules with reminders for appointments, and eliminated overhead paging - all while providing a more home-like environment for residents and their families.
In addition to providing a better care tool for its staff, The Mary Campbell Center has embraced voice-assisted care as an expansive communication and productivity directive throughout their facility and core operations. According to Jerry Spilecki, executive director of The Mary Campbell Center, “AccuNurse voice-assisted care isn’t just about nursing for us. In addition to our care team, department heads of every discipline in our operation have access to it. We’re taking AccuNurse to the next level - and we want to keep expanding the disciplines that interface with it. We promote voice-assisted care as truly ‘cutting-edge care’ for our business.”
AccuNurse voice-assisted care will enable the following processes: real-time access to information and other staff; the elimination of paper-based printouts for managing care needs and documentation; the ability for caregivers to make decisions more accurately and quickly; and, the ability for the care team to multitask while documenting care, thereby improving efficiencies and reducing overtime.
“Prior to AccuNurse, we relied on certified nursing assistants’ flow sheets,” said Mary Cebenka, BSN, director of health services for the Mary Campbell Center. “The documentation was very time-consuming and not always complete. With AccuNurse, documentation is taking place in real-time throughout the day, and there is no longer a rush at the end of a shift.”
According to James Quasey, president of Vocollect Healthcare Systems, “Voice-assisted care and The Mary Campbell Center make a winning combination - especially with regard to the expansive role voice is playing within its core operations. Maximizing AccuNurse’s benefits as a collaboration tool, The Mary Campbell Center’s interdisciplinary care team has strengthened its ability to deliver the highest quality of care to residents. These are all examples of how a progressive facility like the Mary Campbell Center is using voice-assisted care to its fullest potential.”
About Vocollect Healthcare Systems
AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc. makes it easy for healthcare professionals to retrieve care needs on-demand, chart activities as they are completed, and Silent Page each other for help. Organizations using AccuNurse benefit from lower operating costs, maximized reimbursements, and improved quality of care. Vocollect Healthcare Systems is a subsidiary of Vocollect, Inc., the global leader in voice technology and delivering performance improvements in productivity, accuracy, cost reduction and worker satisfaction for mobile employees on six continents.
Vocollect® is a registered trademark of Vocollect, Inc.; AccuNurse® is a registered trademark of Vocollect Healthcare Systems.